Government entities also provides many choices making federal student education loans a whole lot more affordable
We have been committed to providing anybody go student loan victory.

But i pointed out that many people – especially those have been behind to their money – had been suffering from the latest government’s advanced enrollment processes. So we tailored a simple solution.

Now, our cellular phone agents collect the mandatory pointers off prior-due borrowers and you can populate the desired forms. Borrowers may then simply signal their customized forms electronically and you will publish a picture of its paystub.

In our pilot program, more than half of borrowers who used eSign returned their income-driven repayment plan applications in one day, and the overall response rate nearly tripled.

Much has been said regarding the degree personal debt in the usa. Navient keeps more than 580 million affairs having education loan borrowers each year, providing us with a front side-row seat to what works and you will exactly what cannot.

  • Providing finest information before borrowing.
  • Raising the university end rates.
  • Simplifying fees.
  • Helping individuals pay off less.
  • Promising individuals to make contact with its servicers.

I have and additionally recommended having procedures like personal bankruptcy change you to definitely will allow federal and private college loans getting discharged shortly after a good-faith effort to settle and you will a single-go out credit report retraction getting student loan individuals with particular delinquencies but i have based steady installment.

Navigating student loans can be complicated. We believe in making the journey as smooth as possible by providing service that is easy, reliable, and supportive. Here’s how.

Determined by the real reports, these short video tell you exactly how consumers try effectively repaying the beginner financing and you may applying their amount to pursue their desires, improve existence, and you may assistance their families.

Krystal’s Story

Through our Elevate platform, Team Navient is committed to making our world a better place.
We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, empower our employees to bring their whole selves to work and give and volunteer in our community.

National Union

Navient is actually delighted to work alongside Males & Female Nightclubs off The united states to carry industry and you may college or university believe info to help with security to possess youth, and additionally people off not as much as-resourced groups.

Environmental surroundings

We are focused on the reduction of greenhouse gas emissions in our corporate operations. We emphasize electronic communications and transactions to reduce wasted paper.

Diversity & Addition

At Navient, we are dedicated to undertaking a workplace where workers are welcomed and you can known to have who they really are once the anyone. We think our employees and you will place of work flourish as soon as we try authentically inclusive.

Board Diversity

Geneva always knew she wanted to be a professional musician. With scholarships and federal student loans, she was able to pursue the best education possible.
The COVID-19 pandemic changed how and when Geneva worked causing new financial hardships. Navient was there to ensure she got the help she needed.

Men and women degree helped her getting a profitable manager in the an enthusiastic ambulatory worry center from inside the Kansas, setting the woman with the frontlines of your COVID-19 impulse.

Valerie D.

Getting Valerie, for every label is individual so you’re able to her cardiovascular system and performs. The new sound and you can tale on the other side end of your own range are just what pushes Valerie to accomplish significantly more having consumers while in the this time around. We have been recognized getting the girl as part of Party Navient. Valerie remains gone because of the customers’ hard work and you will self-confident mind-set.

Customer interactions have changed significantly since the COVID-19 crisis began. So many people have lost so much, but they are still able to look on the bright side of things. For instance, I’m reminded of a customer in Oregon who lost her job after it had taken a lot of work to get. It was a tough blow for her. Then, her husband was laid off too. They could no longer afford to stay in their home, so they had to move in with her grandmother. I had tears in my eyes just listening to her story. But even while I was there to help her, she taught me something that day. She said, “Although it’s been a rough transition with two small children, there is a silver lining: Grandma needed us just as much as my family needed Grandma.” Knowing that I could help this family remove some of the pressure of the student loan payments really warmed my heart.Working for Navient allows me to use my gifts and talents to better the world around me. An encouraging word spoken at the right time can change the outcome.